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Frequently Asked Questions

Who is eligible to use the interlibrary loan service?

Stapleton Library extends Interlibrary Loan privileges to all currently-enrolled students, faculty, and staff of Indiana University of Pennsylvania Campuses. Interlibrary loan privileges are not extended to holders of Friends of the Library nor Alumni Library Card holders.  These cards provide check-out privileges for items owned by the IUP Libraries only.  These individuals may seek ILL services at their local public library.

How do I submit requests?       

ILLIAD (Interlibrary Loan Internet Accessible Database ) is a online resource sharing and ILL Management system used by the IUP Library to send, receive and process interlibrary loan requests.  This system allows us to provide expedited services to our ILL users and allows users to track the progress of their requests online.

How long does it take?

In most cases, obtaining materials from non-IUP Libraries takes 7-15 business days.

How can I speed up the process?

Make sure that IUP does not own the item you are requesting. Be sure to check PILOT, as well as, the list of Electronic Journals before submitting any ILL Request.

Complete a separate request for each item.  Do not attempt to paste in a list of citations or a bibliography.  Copyright regulations require a separate request for each item, even if they are articles in the same journal.

Provide as much information about each item as possible.

*If  IUP Owns some issues of a journal but not the specific issue needed, or, if the pages needed are torn out of the issue, make a note of  this in the comments field.

How much will it cost?

Through membership in statewide, regional and national resource sharing consortia, the IUP Library can supply most ILL materials to its users without charge.  All avenues for "free" loans and copies are pursued first. 

How will I be notified?

The ILLIAD system provides e-mail notification to people when their materials arrive.  When registering for ILLIAD for the first time.  You can select between e-mail or telephone notification.  The ILL staff recommends e-mail notification as it eliminates the problem of messages being lost.


How long may I keep materials borrowed thru ILL?

The loan period for borrowed materials is determined by the supplier.  You may usually have the item for 3-4 weeks from the time of receipt.  Any special requests by the lending institution must be honored, for example, "14-Day Loan", "In-Library Use", Please note that although your library card might entitle you to longer loans for books owned by IUP, these loans periods do not apply to materials borrowed from other libraries.  Please observe the due date on the book sticker.  Please do not remove this sticker.

May I renew materials borrowed through ILL?

Materials borrowed from other libraries may only be renewed with the permission of the lending library.  If you would like a renewal of an ILL book log into your ILLIAD account 10 days or less prior to the original due date and select "View/Renew checked out items. Select the item you'd like to renew and click on the "Request Renewal" button.  No renewals will be requested if the material is already overdue.  Check your account in 2-3 days to see if the item has been renewed and what the new due date is, or if the request has been denied.  Since IUP Library does not own the book, we have no jurisdiction over lending libraries due dates.

Individual items may not be borrowed more than once per semester through interlibrary loan.  ILL does not support long-term borrowing of materials from other libraries.  If an item is needed for an extended period of time, the IUP Library Collection Development Coordinator should be contacted to investigate purchasing it for the IUP Libraries Collection.

What types of materials will ILL not order?

The ILL Department will not order any of the following categories of materials:

Items available in the IUP Library in any format, including microform or electronic.

Items available on course reserve in the IUP Library.

Standardized test preparation books (i.e. LSAT, GRE, MCAT, etc.)

Items which the lender is charging to borrow, and would cost more than IUP is willing to pay.

EXCEPTIONS:

Books listed as "Lost" or "Missing" in PILOT.

Photocopies of articles which are torn out of IUP's copy of a journal or book (if not available electronically.

Photocopies of articles from IUP Journals which are currently at the bindery.

If an item is not found on the shelf, and is not checked out, complete a "BOOK SEARCH" request form at the circulation desk.  The staff will attempt to locate your material, and if it is not found, will pass your request on to ILL.

What types of materials are difficult to obtain through ILL?

The following categories of materials may be difficult or impossible to obtain.  The ILL Department will attempt to do so, but these are often subject to more restrictive lending policies at most libraries and may be unavailable.

1.  Non-Circulating materials (i.e. reference books, rare books, special collections.)

2.  Very new books and current bestsellers.

3.  Entire issues of periodicals.

4.  Non-circulating theses and dissertations.

5.  Standard textbooks. 
 

   
Content provided by Judy Bouton and Michele Corcoran.
Last modified: 01/13/200
4. Comments on this site and its contents are welcome; contact our Webmaster. Please see IUP's statement regarding pages that do not officially represent the university.
 

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